Human Factor Design vs. Experience Design: Can they coexist?
4 min readFeb 26, 2020
Spoiler! Not only can Human Factor Design and Experience Design coexist, they are codependent.
I’ve spent the last several years focused on the concept of experience design; building out an innovation-based operating model I call OpenXD. The foundation of OpenXD is the idea that all work — personal and professional alike — should be predicated on the…